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The one thing that is very hard to find in this world is an
employee who is satisfied with his salary and does not seek rewards
and recognition.
And today, when attrition rates are
skyrocketing, one needs to pay proper attention to this one
particular HR function - Rewards and Recognition. "The employees are
the "building blocks" of any successful organisation. The Reward
& Recognition Program acts as a "catalyst" in the system. Thus,
these are of utmost importance for any organisation in Growth
Scenario," opines Anil
Koul, Omam Consultants. Rewards at many times act as
motivator as well as recognition for good work. "Reward and
recognition is a management tool that sends a message to employees
that their contribution is appreciated and that they are recognised
for their own unique qualities. Managers can use this tool to help
employees understand how their jobs contribute to the organisation's
overall goals and how their performance affect the achievement of
those goals" comments Ujjal Sengupta, HR Manager, Subhash Projects
& Marketing Ltd. Agreeing with the same Ratna Sinha, HR Head
Emami Group says, "Rewards and recognition are very important for
the growth and development of an organisation. As in an organisation
like ours, the most important asset being its people hence
ultimately it is their happiness which keeps an organisation moving.
There are several ways and means but the best is when it is personal
whether it is tangible or intangible."
And this is nothing
new that we are discussing about. "Rewards have been in existence in
India since ages in the form of "Bonuses", and "Packets at the time
of Deepawali". This used to be individual/ secret transaction
between the CEO/ owner & the employee" says Koul. However, in
present days it is more transparent and lucid. They are now openly
announced. They are now uniquely designed. It is more beneficial
when it comes as a surprise to individual & is obviously beyond
their expectation.
There are various ways in which an
employee is rewarded by organisations. For example, in Emami, as
revealed by Sinha, "Our success and endeavour to excel has been due
to our people. Rewards and recognitions in terms of 'Congratulatory'
and 'Appreciation' letters from the top management, gifts, spot
awards and promotions with higher responsibility, while even at
times sponsor for special management programs - are the on going
practices which we too practice but we have also other
'recognitions' too. Apart from friendly practices - for example - to
motivate and nurture people to be well dressed, have awards as 'Mr.
Elegant' and 'Ms. Elegant' on the Emami Family Day. We have an
agenda to make it more formalised. We put across the message
subtly." In Subhash Projects, as in Sengupta's words, "The various
reward and recognition methods our organisation practices as per the
latest trend are cash award for best idea or suggestion award, team
parties, picnic, tours, holiday package etc, certificate for
appreciation, gift vouchers, sponsorship for specific
technical/functional certification courses, project specific awards
(on completion or over achievement of specified assignment).
Employees are selected for reward and recognition based on several
other criteria like punctuality, efficiency innovation, dressing,
positive attitude etc."
One should not forget that rewards
and recognition does not depend on particular occasions like the
festive season. "The time is always right. One does not have to wait
for any particular ceremony or gathering, it is something which can
be done any day. Who does not want to be appreciated and recognised?
All of us look forward to genuine appreciation and recognition. The
only thing is that rewards do not mean only monetary rewards which
were perhaps earlier thought. 'Recognition' can be done via other
methods too. Today people are anyway earning 'fat' salaries and
hence 'recognition' apart from monetary incentives is a ready
welcome and companies are thinking of more innovative ways" agrees
Sinha. |