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One of the most common sights in a small organisation is that
of one single person taking care of all the Human Resources (HR)
functions. So does that mean that the smaller organisations can
completely do away with the HR professional?
"The so to say,
'small size organisations' have grown in top line as well as in
bottom line. They have also realised the need of people and their
competency, as well as the gap in demand and supply of talent pool
due to attrition. This has forced them to think about the HR
function as an integral part of the organisation" opines Anil Koul of Omam
Consultants.
But, what is that logic which stops
smaller organisations to set up a separate department or hire a
professional. Industry estimates show that for every 50-75 people
recruited, one HR job is created. "In light of the number of jobs
the booming Indian economy is creating, the number of HR
professionals is extremely small. So the demand supply gap for HR
professionals has caused skilled talent to charge premium CTCs that
smaller organisations find hard to afford," explains R Sundar,
President, Times Business Solutions.
Therefore, many small
organisations find it profitable to employ people from other
disciplines to work in HR. Presently, the average compensation for
an entry level HR professional from one of the premier institutes is
in the range of Rs 8-10 lakh, which can go upto Rs 14 lakh in some
cases. Thus affordability is an issue and many owners view it as an
expense.
"Firstly, we need to work on these owner
professionals; secondly they have to realise that any expense for HR
function should be treated as long term investment. The results from
any HR intervention take time, money and energy," says Koul. Thus
there needs to be a perception change of the owner from seeing HR as
"only expense" and no "visible returns" to a "worthy
investment".
Even if we assume that certain smaller
organisations are able to afford a HR professional, the next
imminent problem would be to give them the amount of work or
challenges to the HR professional such as to justify their salary
cheques.
"The size of an organisation is not relevant; it is
the enlightened leadership of the organisation that counts.
Foresighted leaders, across industries recognise the challenge of
creating tensile organisations that are flexible, have an innate
ability to stay networked, are swift and, most importantly, have a
focus on innovation. Necessary for all this is one key element - the
right human resources" comments Sundar.
Previously, HR
departments had been solely linked to routine recruitment and
administration functions. But with time, companies are creating
separate recruitment teams and divisions that constantly review the
cycle time between demand and supply of talent so that the right
person at the right place at the right time, is available with
almost 'Just in Time precision'.
Thus it depends on the
organisation's leadership, whether the HR is used for dayto- day
administrative work such as pay role, leave administration, etc or
given responsibilities for higher HR functions such as succession
plan; functional & managerial knowledge and skill identification
etc. If the latter, is the focus of the leadership, then a senior HR
professional is indispensable.
However, hiring a HR
professional is not imperative. There is the "via media compromise"
solution which are "external consultants" involvement for "need
based" interventions. These external HR Consultants are beneficial
in three basic areas.
Firstly, they are cost and time
effective in the spheres of talent identification, acquisition and
recruitment. Thus, corporates can employ an organisation with full
service of recruiting solutions and at the same time concentrate on
their core business activities.
Secondly, they can streamline
processes through administrative function outsourcing, such as
payroll, attendance and leave record keeping and MIS. Finally, they
can add value by providing the organisation with objective and
unbiased third party reports on the HR health of the organisation,
such as employee morale and satisfaction surveys, Best HR Practices
Benchmark surveys, etc. on an "as needed" basis.
The
inference is thus, be it internal or external, "Investment in
people" and "mind set change" of owner professional is the key
mantra for sustained accelerated growth.
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